Terms of Service

Last Updated: March 22, 2026

Subclinical Resource Disclaimer

Arbitration and Class Action Waiver

EXCEPT AS PROVIDED BELOW, THE TERMS REQUIRE YOU AND NEUROKAPOW TO RESOLVE ANY DISPUTES THROUGH ARBITRATION ON AN INDIVIDUAL BASIS. YOU AGREE THAT ALL DISPUTES ARISING FROM, RELATED TO, OR CONNECTED WITH YOUR USE OF THE SERVICES AND ACCESS TO THE CONTENT WILL BE RESOLVED IN ACCORDANCE WITH THE GOVERNING LAW AND ARBITRATION PROVISIONS SET FORTH IN SECTIONS 20 AND 21 BELOW. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU WAIVE THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AS SET FORTH UNDER SECTION 22 BELOW.

Terms

The Terms govern your use of the Services and access to our Content. By using the Services, including but not limited to accessing or using Neurokapow's servers, services, websites, or associated Content, you agree to the Terms. If you do not agree to the Terms, do not use the Services or access any Content.

Rights

Neurokapow reserves the right, at its sole discretion, to modify these Terms at any time and without prior notice. It is your responsibility to check from time to time this website for updates. The date of the last modification will be posted at the beginning of the Terms. By continuing to access or use the Services or Content, you agree to be bound by any modified Terms.

Privacy Policy

Our Privacy Policy discusses how we collect, process, and disclose personal information through these Services. Please read that policy carefully. By using the Services or accessing the Content, you consent to granting Neurokapow the right to record your interaction with the Services or Content, including in one-on-one sessions, group sessions, lessons, and other digital or interactive talks.

Service Options

You can find a description of our Service options here, which will explain which Service options are available to you when you create a Neurokapow account. Certain options are provided to you free of charge. The Services that do not require payment are currently referred to as the "Free Services". Some other options require payment before you can access them ("Paid Subscriptions").

Payments, Renewals and Cancellations

a) You may purchase a Paid Subscription directly from Neurokapow or through a third party either by (1) paying a subscription fee in advance on a monthly basis or some other recurring interval disclosed to you prior to your purchase; or (2) pre-payment giving you access to the Service and Content for a specific finite time period ("Pre-Paid Period").

b) Neurokapow may change the price for the Paid Subscriptions, including recurring subscription fees, the Pre-Paid Period (for periods not yet paid), from time to time upon notice to you. Such notice will explain how you can accept those changes. Price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use the Service after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from the Paid Subscription prior to the price change going into effect.

c) Unless your Paid Subscription has been purchased for a Pre-Paid Period, your payment to Neurokapow or the third party through which you purchased the Paid Subscription will automatically renew at the end of the applicable subscription period, unless you cancel your Paid Subscription before the end of the then-current subscription period by contacting the appropriate Administrators if you purchased the Paid Subscription through Neurokapow, or if you purchased the Paid Subscription through a third party, by canceling the Paid Subscription through such third party. The cancellation will take effect the day after the last day of the current subscription period. We do not provide refunds or credits for any partial subscription periods unless cancellations are made in accordance to the terms of our cancellation policy.

Age Restrictions

If you are younger than 16, you may not download or use our Services or access any Content. If you are 16 or older but under the age of 18, you may use our Services or access any Content only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian agreeing to these Terms for the benefit of a child who is 16 or older but under the age of 18, you are fully responsible for his or her use of the Services.

Legal Entities

If you use the Services or access any Content on behalf of a legal entity, you represent and warrant that you have the authority to agree to the Terms on behalf of the entity, or that an individual with such authority has agreed to the Terms on behalf of the entity.

Mental and Medical Health Disclaimer

Coaching

a) Coaching. If you are registered for Neurokapow's coaching services under the standard terms of our Coaching Services Agreement, you may interact with a Neurokapow Coach. Neurokapow Coaches share success stories, and help users develop skills to achieve their gaming-related goals. You shall not interact with any Neurokapow Coach except through services approved by Neurokapow, which may include Discord, Twitch, and Teachable. Neurokapow may, at its sole discretion, replace your Neurokapow Coach without notice.

b) Coach Disclaimer. Neurokapow Coaches do not provide diagnosis or treatment for any mental health or medical condition. Neurokapow Coaches do not provide any individualized advice regarding mental or medical conditions or illnesses.

c) Applying to be a Neurokapow Coach. If you apply to be a Neurokapow Coach, you agree to provide, to the best of your ability, accurate information on the application form. Additionally, you acknowledge and agree to be bound by additional terms, including, without limitation, those of the Neurokapow Coaching Agreement.

Acceptable Use; Community Guidelines

a) Compliance with all applicable laws and regulations. You must comply with all applicable local, state, and federal laws and regulations.

b) Manner of Use. You may not use the Services in any manner that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, abusive, or otherwise objectionable. You shall not use the Services or post any User Content that is illegal or intended to promote or commit an illegal act of any kind, including violations of intellectual property rights, privacy rights, or proprietary rights of Neurokapow or a third party.

c) Exposure to Liability. You agree to not expose Neurokapow, the Services, users, or any other third parties to any harm or liability through your use of the Services.

d) Prohibition of Malware, Trojans, Bots, Etc. You may not interfere with or damage the Services, including, without limitation, through the use of viruses, bots, harmful code, denial-of-service attacks, backdoors, packet or IP address spoofing, forged routing, malicious code, malware or any similar methods or technology. You may not copy, rip, capture, or collect any content on the Services using robots, spiders, scripts, scrapers, crawlers, or any similar tool.

e) Unauthorized Advertisements. You may not use the Services to upload, transmit, or promote any material that constitutes junk mail, spam, or commercial offers.

f) Non-Infringement. You may not use the Services to upload, transmit, or promote any material that infringes or violates the intellectual property rights or any other rights of anyone else, including Neurokapow and any affiliated services.

g) Unauthorized Use. You shall not copy, redistribute, reproduce, "rip," record, transfer, perform or display to the public, broadcast, or make available to the public any part of the Service or the Content, or otherwise making any use of the Service or the Content which is not expressly permitted under the Terms, any agreement between you and Neurokapow, or any applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the Service or the Content or any part of it.

h) Unauthorized Transfers. You shall not transfer copies of cached Content from any device to another device via any means.

i) Prohibition Against Reverse Engineering. You shall not reverse-engineer, decompile, disassemble, modify, or create derivative works of the Service, Content or any part thereof except to the extent permitted by applicable law.

j) No Circumvention. You shall not circumvent any technology used by Neurokapow, its licensors, or any third party to protect the Content or the Service.

k) No Sublicenses Granted. You shall not sell, rent, sublicense or lease of any part of the Service or the Content.

l) Ownership Notices. You shall not remove or alter any copyright, trademark, or other intellectual property notices contained on the Content or the Service or provided through the Service.

m) Passwords. You shall not provide your password to any other person or using any other person's username and password.

Content Creators

We grant permission for creators to show Neurokapow content under the following conditions: Creators are granted permission to livestream their playthrough with their communities. We ask creators to not upload entire VOD playthroughs on platforms that host files permanently, this can be video platforms like YouTube or file hosting services like Dropbox. Keeping the VOD up on Twitch is acceptable as VODs expire in 14 or 60 days. Making short-form content, defined as less than 30 minutes, as highlights on social media or other video platform, like YouTube, is acceptable so long as the content is transformative. For any questions or concerns, please email mail@jakobkall.com for clarification about our policy.

Claims of Infringing Content

Neurokapow respects the intellectual property of others, and we ask our users to do the same. If you believe that your work is accessible on the Services in a way that constitutes copyright infringement, you may notify us by providing the following information (as required by the Digital Millennium Copyright Act, 17 U.S.C. Section 512) to our copyright agent at: mail@jakobkall.com. This includes: a physical/electronic signature, identification of the work, identification of the infringing material, contact information, and statements of good faith and accuracy.

User Generated Content

By using the Services or accessing any Content, you grant Neurokapow a perpetual, irrevocable, unlimited, worldwide, nonexclusive, sublicensable license for the content you post or share ("User Content"), including but not limited to, the right to use, copy, display, make derivative works, and other rights under 17 U.S.C. Section 106. Accordingly, you represent and warrant that you have all rights, licenses, consents, and releases that are necessary to grant to Neurokapow this license to your User Content.

Limited Content License

In providing the Services, we may make Content available to you on or through the Services. By using the Services, Neurokapow grants you a limited, non-exclusive, revocable right to view or to make personal, non-commercial use of the Content in connection with the Services, and all other rights in that Content are retained by Neurokapow. You acknowledge that the Services and the Content, including all associated intellectual property rights, are the exclusive property of Neurokapow and its licensors.

Third-Party Services

By using the Services or accessing the Content, you may access third-party websites, information, and services, including but not limited to third-party databases, networks, servers, software, programs, systems, directories, applications, or products. You acknowledge that Neurokapow does not control such third-party websites and services, and is not responsible for their content, operation, or use. These third-party services include, but are not limited to, Discord, Teachable, and Twitch.

AS-IS WARRANTY; WARRANTY DISCLAIMERS

YOU ACKNOWLEDGE THAT YOU ARE USING NEUROKAPOW AT YOUR OWN RISK. THE SERVICES AND CONTENT ARE PROVIDED "AS IS," AND NEUROKAPOW HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM.

Limitation of Liability

IN NO EVENT WILL NEUROKAPOW'S TOTAL AGGREGATE LIABILITY ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH THE TERMS OR THE USE OF THE SERVICES OR CONTENT EXCEED FIFTY ($50.00) U.S. DOLLARS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIABILITY OF NEUROKAPOW AND ITS SUPPLIERS SHALL BE LIMITED TO THE COST OF SERVICE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Notices and Communication

Any notices or other communications permitted or required hereunder, including those regarding modifications to the Terms, will be in writing and given by Neurokapow (a) via email (in each case to the address that you provide) or (b) by posting to the website or other Services.

Enforcement and No Waiver

Neurokapow's failure to enforce any right or provision of the Terms will not constitute a waiver of future enforcement of that right or provision.

Assignment and Transfer

You may not assign or transfer your rights under the Terms, by operation of law or otherwise, without Neurokapow's prior written consent. Healthy Gamer may assign or transfer the Terms, at its sole discretion, without restriction.

Governing Law

Any dispute arising out of or related to the subject matter of the Terms, including those based in contract, tort, or statute, shall be governed by and construed under the laws of the Commonwealth of Massachusetts, without regard to the conflicts of laws provisions thereof.

Arbitration Agreement

Any dispute arising from or relating to the subject matter of the Terms, including those based in contract, tort, or statute, shall be finally settled in Suffolk County, Massachusetts, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect.

Jury Trial and Class Action Waiver

BY ENTERING INTO THESE TERMS, YOU AGREE TO WAIVE YOUR RIGHT TO TRIAL BY JURY AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. Any adjudication under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted.

Termination of Service

Neurokapow may immediately and without notice terminate the Terms and disable your access to the Services if Neurokapow at its sole discretion determines that: (a) you have materially breached the Terms; (b) you have violated applicable laws, regulations or third-party rights; or (c) such action is needed to protect the safety or property of Neurokapow, other users, or third parties.

---

Severability

If for any reason an arbitrator or a court of competent jurisdiction finds any provision of the Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of the Terms will remain in full force and effect.

Headings and Interpretation

Headings are for convenience only, and do not limit or construe the sections.

Entire Agreement

The Terms constitute the entire agreement between you and Neurokapow regarding your use of the Services or access to the Content, and supersede all prior written or oral agreements.

Reservation of Rights

We reserve all rights not explicitly granted to you.